Cozy Knots Boutique

Shipping Options

Most Popular

Standard Shipping

$6.95

Our most economical option, perfect for everyday purchases.

  • 3-7 business days delivery
  • Tracked shipping
  • Delivery confirmation
  • No signature required
Fastest

Express Shipping

$14.95

Get your handmade items faster with priority processing.

  • 1-3 business days delivery
  • Priority processing
  • Full tracking with updates
  • Insurance included
Free Over $75

Free Shipping

FREE

Enjoy free shipping on all orders over $75.

  • Orders $75+ ship free
  • 4-8 business days delivery
  • Tracked shipping
  • Perfect for gifts

Processing time: All orders are processed within 1-2 business days. Handmade items may require additional time for custom orders.

Your Delivery Journey

Order Placed

Once you complete your purchase, our team receives your order immediately. You'll get a confirmation email with your order details.

Processing & Packing

Our artisans carefully prepare your items. Each piece is inspected, gently folded, and wrapped in tissue paper before being placed in our signature Cozy Knots box.

Shipping Label Created

We create your shipping label and send you a tracking number via email. Your package is now ready to begin its journey to you.

In Transit

Your package is picked up by our shipping partner and makes its way through their network. You can track its progress using the link in your email.

Delivery

Your package arrives at your doorstep! Most deliveries occur between 9am-8pm. You'll receive a final delivery confirmation email.

International Shipping

🇨🇦

Canada

Shipping to our neighbors in the north with care and efficiency.

7-14 Business Days

Shipping Cost: $14.95 USD

🇬🇧

United Kingdom

Shipping across the pond with reliable international carriers.

10-18 Business Days

Shipping Cost: $19.95 USD

🇦🇺

Australia

Delivering handmade warmth to the land down under.

12-21 Business Days

Shipping Cost: $24.95 USD

Frequently Asked Questions

How long does it take to process my order?

Most orders are processed within 1-2 business days. Custom or made-to-order items may take 3-5 business days to process before shipping. You'll receive a confirmation email once your order ships with tracking information.

Do you ship on weekends or holidays?

We process and ship orders Monday through Friday, excluding major holidays. Shipping carriers may deliver on Saturdays depending on the service selected, but generally do not deliver on Sundays or holidays.

Can I change my shipping address after ordering?

Yes, but only if your order hasn't shipped yet. Contact us immediately at shipping@cozyknots.com with your order number and the correct address. Once your order has shipped, we cannot change the delivery address.

What happens if my package is lost or damaged?

All shipments are insured against loss or damage. If your package arrives damaged, please contact us within 48 hours with photos of the damage. For lost packages, we'll initiate a trace with the carrier and if not recovered within 10 business days, we'll reship your order or issue a refund.

Do you offer gift wrapping and messaging?

Yes! During checkout, you can select our gift wrapping option for $4.95. We'll wrap your items in our signature tissue paper and gift box, and include a handwritten note with your personalized message. We can also ship directly to the gift recipient with no pricing information included.

Track Your Order

Enter your tracking number below to check the status of your delivery. Your tracking number was sent to you in your shipping confirmation email.

If you haven't received a tracking number within 2 business days of placing your order, please check your spam folder or contact us for assistance.

Need Shipping Help?

Our customer care team is here to assist with any shipping questions or concerns. Whether you need help with tracking, address changes, or delivery issues, we're here to help.

Email Us

shipping@cozyknots.com
Response within 24 hours

Call Us

+1 (555) 123-4567
Mon-Fri, 9am-5pm EST